Terms and Conditions of Sale
Terms and Conditions of Sale
Last updated: 19 February 2026
These Terms and Conditions (“Terms”) govern the sale of commercial catering equipment and related products (“Goods”) by Ionix Group Limited (“the Seller”, “we”, “us”, “our”) to the business customer (“the Buyer”, “you”, “your”) via the website www.pizzaovensuk.com (“the Site”) or by any other agreed method.
By placing an Order, you confirm that you are acting in the course of business and agree to be bound by these Terms.
- Interpretation
1.1. In these Terms:
- “Contract” means the agreement between the Seller and the Buyer for the sale and purchase of Goods, formed in accordance with clause 3;
- “Order” means an order placed by the Buyer for Goods, whether via the Site, by email, or by telephone
- “Working Day” means a day other than Saturday, Sunday, or a public holiday in England when banks in London are open for business.
1.2. These Terms apply to the exclusion of any other terms that the Buyer seeks to impose or incorporate, or which are implied by trade, custom, practice, or course of dealing.
- Business-to-Business Sales
2.1. All sales are made strictly on a business-to-business basis.
2.2. The Buyer confirms that it is purchasing Goods for use in the course of business and not as a consumer.
2.3. Consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, does not apply to these transactions.
- Orders and Contract Formation
3.1. The Buyer’s Order constitutes an offer to purchase Goods in accordance with these Terms.
3.2. A Contract is formed only when the Seller issues written or electronic confirmation of the Order (“Order Confirmation”).
3.3. The Seller reserves the right to reject any Order for any reason prior to issuing an Order Confirmation.
3.4. Once confirmed, Orders cannot be cancelled without the Seller’s written agreement.
- Price and Payment
4.1. All prices are quoted in pounds sterling (GBP) and are exclusive of VAT (unless otherwise stated), delivery, and installation charges unless stated otherwise.
4.2. VAT will be applied at the prevailing rate at the time of invoicing.
4.3. Unless otherwise agreed in writing, payment shall be:
- Pro forma (in advance) for first-time Buyers, or
- Within 30 days of invoice date for approved account customers.
4.4. The Seller reserves the right to withhold delivery until full payment is received.
4.5. Interest on overdue invoices shall accrue from the due date until payment at a rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
- Delivery
5.1. Delivery dates are approximate and time shall not be of the essence.
5.2. Delivery will be made to the address specified in the Order Confirmation.
5.3. Risk in the Goods passes to the Buyer upon delivery.
5.4. Title to the Goods shall remain with the Seller until payment in full (including VAT and any delivery charges) has been received.
5.5. The Buyer shall ensure adequate access and facilities for safe delivery and unloading.
5.6. If delivery is delayed or failed due to the Buyer’s default, the Seller may charge for storage and re-delivery.
- Inspection and Acceptance
6.1. The Buyer must inspect the Goods immediately upon delivery.
6.2. Any shortages, damage, or defects apparent on inspection must be reported in writing to the Seller within 48 hours of delivery.
6.3. If no such notice is given, the Goods shall be deemed to have been accepted.
- Warranties and Liability
7.1. The Seller warrants that on delivery, and unless stated otherwise, for a period of 12 months from the date of delivery, the Goods will:
(a) conform in all material respects with their description; and
(b) be free from material defects in design, material, and workmanship.
Warranty shall include and cover parts and labour unless stated otherwise. Glass, gaskets, lights, fuses, handles and hinges are excluded from warranty cover.
7.2. The warranty excludes faults caused by:
- misuse, neglect, or improper installation.
- unauthorised repairs or modifications.
- failure to follow manufacturer’s operating instructions.
7.3. The Seller’s liability for breach of warranty shall be limited, at its option, to repair, replacement, or refund of the defective Goods.
7.4. Except as set out in this clause, all warranties, conditions, and other terms implied by statute or common law are excluded to the fullest extent permitted by law.
7.5. The Seller shall not be liable for any indirect, consequential, or economic loss, including loss of profit, revenue, or business, arising out of or in connection with the Contract.
7.6. The Seller’s total liability under any Contract shall not exceed the price of the Goods giving rise to the claim.
- Returns and Cancellations
8.1. Returns of non-faulty Goods are accepted only at the Seller’s discretion and subject to prior written agreement.
8.2. Returned Goods must be unused, in their original packaging, and in a resaleable condition.
8.3. A restocking charge of 25% may apply to non-faulty returns.
8.4. Special-order or bespoke goods cannot be returned or cancelled once the Order Confirmation has been issued.
8.5. The Buyer is responsible for return carriage costs unless otherwise agreed.
- Force Majeure
9.1. The Seller shall not be liable for any failure or delay in performing its obligations caused by circumstances beyond its reasonable control, including but not limited to strikes, fire, flood, accident, transport delays, shortage of materials, or supplier failures.
9.2. If such delay continues for more than 30 days, either party may cancel the affected part of the Contract without liability.
- Intellectual Property
10.1. All images, descriptions, and content on the Site remain the property of the Seller or its licensors.
10.2. The Buyer shall not reproduce, copy, or use such materials without the Seller’s prior written consent.
- Data Protection
11.1. The Seller processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
11.2. Full details are set out in our Privacy Policy, available at www.pizzaovensuk.com.
- Governing Law and Jurisdiction
12.1. These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
12.2. The parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
- General
13.1. No variation of these Terms shall be effective unless agreed in writing by both parties.
13.2. A waiver of any right or remedy shall not constitute a waiver of any subsequent breach.
13.3. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13.4. Nothing in these Terms shall create a partnership, joint venture, or agency relationship between the parties.