Privacy Policy
Last updated: 19 February 2026
- Introduction
This Privacy Policy explains how Ionix Group Ltd (“we”, “us”, “our”) collects, uses, and protects personal data obtained through our website www.pizzaovensuk.com (“the Site”).
We are committed to protecting your privacy and processing personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Who We Are
Ionix Group Ltd is a company registered in England and Wales under company number 15924399, with its registered office at 18 South Cambridge Business Park, Babraham Road, Sawston, Cambridge, CB22 3JH
For the purposes of data protection law, we are the data controller of personal information collected through the Site.
If you have questions about this Policy or your data, you can contact our Data Protection Officer at:
📧 sales@ionixgroup.co.uk
📞 01223 776500
- What Information We Collect
We may collect and process the following categories of personal data:
| Type of Data | Examples | Purpose |
| Identity Data | Name, job title, business name | To identify you and manage your account |
| Contact Data | Business address, email, phone number | To communicate with you and fulfil orders |
| Financial Data | Payment information (processed securely by our payment provider) | To process transactions |
| Technical Data | IP address, browser type, device info | To improve our website and user experience |
| Marketing Data | Preferences for receiving communications | To send relevant marketing (with consent or legitimate interest) |
- How We Collect Information
We collect data through:
- Information you provide directly (e.g. when creating an account or placing an order);
- Automated technologies (e.g. cookies and analytics tools);
- Third parties such as payment processors or delivery partners.
- How We Use Personal Data
We use your data to:
- Process and fulfil your orders;
- Communicate with you regarding enquiries, orders, or support;
- Manage your account and payment details;
- Improve our products, services, and website functionality;
- Send marketing or promotional materials (where permitted);
- Comply with legal or regulatory obligations.
- Lawful Bases for Processing
We rely on the following lawful bases under UK GDPR:
- Contractual necessity – to process and deliver your orders;
- Legitimate interests – to manage our relationship with you and improve services;
- Legal obligation – to comply with accounting and tax requirements;
- Consent – where you opt in to receive marketing communications.
You may withdraw consent at any time by clicking “unsubscribe” in marketing emails or contacting us directly.
- Sharing Your Information
We may share personal data with:
- Delivery and logistics partners to fulfil orders;
- Payment processors (e.g. Stripe, PayPal) for secure transactions;
- IT and hosting providers who support our website and systems;
- Professional advisers (e.g. accountants, solicitors);
- Public authorities if required by law.
We do not sell or rent your personal information to third parties.
- International Transfers
If we transfer data outside the UK, we ensure appropriate safeguards (such as UK adequacy decisions or standard contractual clauses) are in place to protect your data.
- Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting obligations.
Typically:
- Order and invoice data – 6 years (for HMRC compliance);
- Account information – until you close your account;
- Marketing data – until you unsubscribe or opt out.
- Your Rights
Under UK data protection law, you have the following rights:
- To access the personal data we hold about you;
- To request correction of inaccurate or incomplete data;
- To request erasure of your personal data (“right to be forgotten”);
- To object to processing or withdraw consent;
- To request restriction or portability of your data.
To exercise these rights, contact us at sales@ionixgroup.co.uk. We may need to verify your identity before responding.
- Security
We use appropriate technical and organisational measures (encryption, secure servers, access controls) to protect your personal data from loss, misuse, or unauthorised access.
- Links to Other Websites
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please check their own privacy policies.
- Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date shown above.